What is the delivery delay?
We prepare it for you the same day, and it leaves the next day. :) (Unless you order on Friday at 17 p.m. There it might go on Monday, especially if the urge for a glass of wine is very urgent!) Then it takes about 1 to 3 working days to our carriers to put it in your mailbox!
What are the shipping fees?
For all orders, it's $ 5 for the bags, $ 9 for the jars and it's free from $ 60.
What if I'm not at home on the delivery day?
Don't worry, we know you have a life too! The postman will therefore do some origami to leave the envelope in your mailbox. It might be a little wrinkled, but you won't have to go collect your seasonings from the end of the world before you can cook your supper.
I see that your seasonings are also available in jars, where can I get them?
To keep delivery costs affordable, jars are only available in sets of 6. They are delivered by courier directly to your door, without a signature. (So they leave them at your door to avoid you having to cross town to go to their warehouse if they deliver when you are not there)
We also invite you to consult this page to know all our points of sale!
How much seasoning should I add to the recipes I usually cook to give them more UMPH?
All of our flavors are designed so you really can't go wrong. Despite this, we thought it would be a good idea to provide:
Our collaborators and we always cook with our own seasonings (ok ... we have a bias!) So we have a hyperactive research and development team, and that's why we often share our good ideas with you. in the section receipts of the website, on our social media (Facebook, Instagram., TikTok, Youtube). A great source of inspiration is to join at our page Facebook "Group" where Fans share their recipes
Will your new flavors be available in stores?
We would be crazy not to offer them all! However, the choice of flavors offered remains at the merchants' discretion. :) If you like them scoop , know that we always offer our new products to our web customers first!
Where can I find the nutritional information?
Ah, we know how important that is! They are available in the product section, as well as on the back of each packet and jar.
Do your products contain allergens?
Although we use great rigor in the cleaning and production processes, we cannot guarantee 100% the absence of ingredients of one in the manufacture of the other. So stay vigilant before consuming our products! Some of our products contain mustard which is an allergen mentioned on our labels.
What does it mean, ketofriendly?
Part of our clientele is made up of health conscious people who have completely removed all types of sugar from their diet. As we don't need sugar for our products to be tasty, that's fine! If you eat keto or LCHF, we've got you covered! Check out our recipes!
I am a vegetarian / vegan, can I your products meet my lifestyle?
Of course! Take a look at our recipes, we guarantee you will never be able to do without our BBQ tofu!
I am gluten intolerant, are your products suitable for me?
We are really rigorous in our production; there is no contact with sources of gluten. However, we are not certified. Although we have great confidence in our organic spice suppliers, they are not all certified Gluten Free. So we let you judge!
Do your products contain salt?
Great cooks are unanimous, a dish should not taste salty. Salt should be used simply to enhance the taste and flavor. We therefore followed these recommendations in the creation of our all our recipes. :)
The whole point behind our seasonning mixes is so you don't have to add salt or pepper when you cook with them.
Did we make a mistake on your order?
If so, leave the packaging intact, drop us an email at email@example.com, we will give you all the information to return your package to us at no cost to you. Of course, we will replace with the correct products as soon as we receive the mistaken order.
Should you not be XNUMX% satisfied?
Write to us, (firstname.lastname@example.org), and we'll find a way to make it work. We can reimburse you, or send you something you might like more at no additional cost to you.
We wish you lots of fun cooking with our spice mixes and hope you enjoy incorporating them to your every day cooking!