What is the delivery time?
We prepare it for you the same day, and it leaves the next day. :) (Unless you order on Friday at 5pm. Then it might leave on Monday, especially if you're craving a glass of wine!) Then, it takes about 1 to 3 business days for our carriers to get it in your mailbox!
What are the delivery costs?
For all orders in Quebec and Ontario, our shipping fees are 7$ for the bags, 9$ for the jars and it's free for orders over 60$. For the rest of Canada, the United States and internationally, Canada Post fees will be indicated at checkout based on your order and shipping address.
What if I'm not home on the delivery day?
Don't worry, we know you have a life too! So the mailman will do a little origami to leave the envelope in your mailbox. It may be a little crumpled, but you won't have to go to the end of the world to get your seasonings before you can cook your dinner.
I see that your seasonings are also available in jars, where can I get them?
In order to keep shipping costs affordable, the jars are only available in sets of 6, 4 or 3. They are delivered by courier directly to your door, without a signature. (So they leave them at your door so you don't have to go across town to their warehouse if they deliver when you're not there)
We also invite you to visit this page to know all our points of sale!
How much seasoning should I add to the recipes I usually cook to make them WOW?
All of our flavours are designed so you can't really go wrong. Despite this, we thought it would be a good idea to equip you:
We and our collaborators always cook with our own seasonings (ok... we're biased!) So we have a hyperactive research and development team, and that's why we frequently share our good ideas with you in the recipe section of the website, on our social media(Facebook, Instagram, TikTok, Youtube). A great source of inspiration is to join our Facebook "Group" page where Fans share their recipes
Will your new flavours be available in stores?
We'd be crazy not to offer them all! But the choice of flavours offered remains at the discretion of the merchants. :) If you like scoops, you should know that we always offer our new products to our web customers first!
Where can I find the nutritional values?
Oh, we know how important that is! They are available in the products section, as well as on the back of each bag and jar.
Do your products contain allergens?
Although we take great care in our cleaning and production processes, we cannot guarantee that 100% of the ingredients in one product are not present in the other. So be careful before consuming our products! Some of our products contain mustard, which is an allergen mentioned on our labels.
What does ketofriendly mean?
Part of our clientele is made up of health conscious people who have completely removed the different types of sugar from their diet. Since we don't need sugar to make our products taste good, it's a perfect fit! If you eat keto or LCHF, we've got you covered! Check out our recipes!
I am a vegetarian/vegan, can I find what I need with your products?
Of course we do! Go check out our recipes, we guarantee you'll never be able to live without our BBQ tofu!
I am gluten intolerant, are your products suitable for me?
We are very rigorous in our production; there is no contact with gluten sources. However, we are not certified. Although we have great confidence in our organic spice suppliers, not all of them are certified Gluten Free. We'll let you be the judge!
Do your products contain salt?
The great cooks are unanimous, a dish should not taste of salt. Salt should be used simply to enhance the taste and flavour. So we followed these recommendations in the creation of all our recipes. :)
The point is that you don't have to add salt or pepper when you cook with our seasonings.
Did we make a mistake in your order?
Leave the packaging intact, email us at firstname.lastname@example.org and we'll give you all the information you need to return your package at our expense. Of course, we will send you back the right products as soon as the postman brings back the wrong order.
For more details, see our return and refund policy.
We wish you a lot of fun cooking our spices in your daily life!
Enjoy your meal!